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Recent questions from F.A.Q
I am having problems uploading video files. Publitio shows several upload failures and Processing has already exceeded 2 hours for 8 short video files.Is there a problem with your site?Thanks
we updated some server configurations yesterday, maybe that was the issue. if still having problems send us an message via https://publit.io/contact or via chat support to investigate
I see in the API documentation there is an option to create a video using URL. but I wasn't able to successfully call that API. Can you provide with sample payload?
It is simple, just pass file_url=yourVideoUrl to File Create (upload) call ::
https://api.publit.io/v1/files/create?yourApiSignature&file_url=https://media.publit.io/file/butterflies.mp4
Can you give info when you are going to release team access for users?
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I've activated and set publitio offloading wp plugin: https://tinyurl.com/uykv8r9
after the syncronization, some images are now replaced by a black background, on which "the image does not exist."
see this image: https://media.publit.io/file/error-g.png
please check my website: www.smartskill.it and tell me how cann fix it
Armando, looks like you have changed public_id's of images...
This is what is on your site :
https://media.publit.io/file/w_1280,h_719,c_fit,q_80/smartskill/ebook-corso-realta-aumentata-272x161.png
And this is what is on Publitio:
https://media.publit.io/file/w_1280,h_719,c_fit,q_80/smartskill/ebook-corso-realta-aumentata-272x161.png
Simplest solution is to click Sync Now button on Plugin Settings page - it should (re)sync new urls.
Once you have that it place - DO NOT CHANGE PUBLIC ID'S NOT FOLDER FOR your site images. If you do, you will need to click Sync Now button again.
hope this helps
I've setup Publitio using a CNAME and CloudFront (Advanced configuration to allow for HTTPS).
How can i restrict access to content (specific files and/or folders) to specific users from specific IP addresses?
The solution would need to affect both cdn.mydomain.com and media.publit.io URLs.
I understand i can limit by domain (which would mean i would have to embed all content) however I'm looking for a filtering/checking version for direct linking to files.
Not possible at this moment with Publitio...
rezize video
Hi,
How to resize an image or video you can find on this link https://support.publit.io/hc/en-us/articles/360007786657-How-to-resize-images-videos-
I have just offloaded more than 700 files (images, video, audio, and pdf) to my Publitio account. The files were uploaded to the root folder and then I created several folders in Publitio’s Media Library to enable me to manage my assets better. All those images on my site, which have been moved to folders, are now replaced by a black background, on which is displayed "the file ‘…….jpg’ does’nt exist." How can I resolve this issue without moving back hundreds of files to the root folder, thus making my media files cumbersome to manage?
Hi, what you did basically you moved files and they are not any more on their path where they were so it's like you deleted them.
Same thing would have happened if you tried to organize WordPress files after they were uploaded via FTP.
What you need to do is go to Publitio Offloading plugin and click Sync button in order to Resync files.
If you move files you will have to resync every time.
Getting JSONError while using Python lib to create image from URL.
https://ca-times.brightspotcdn.com/dims4/default/e9c65b4/2147483647/strip/true/crop/949x534+0+0/resize/1200x675!/quality/90/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2F83%2Fba%2F200721bb0317e23e3e60a917b702%2Fhoyla-lat-el-lausd-aprueba-un-plan-para-revela-001
That is double url, one with cdn, other with url on aws
pass simple url as file_url param to do remote upload (we do support urls with query params from aws, but what you have pasted is a mess of a url - not wonder it does not work)
Hi, how do you bulk change privacy settings?
My videos are showing private file invalid token even though I allowed my domain in settings
You can do that on https://publit.io/dashboard/files page
Select all videos you want to edit and Icons for mass edit/moveToFolder/Delete will show up
Go for mass Edit Files options, and change privacy there
I am new to this plugin.I have synced the images after using offloading plugin with everything default. It saved all the images to thumbnail as file version in publitio.But after i delete for example one image directly from my wordpress media library,it does not show up on the web page anymore. Do i miss anything and how could i fix it? Thanks,Yu
Yes Yuchuan, that is correct. And you do have option to delete local images but do it ONLY through plugin settings option (Delete files from Media library once uploaded to Publitio) as this is Advanced feature