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Recent questions from F.A.Q
Hello,I use Uncode Theme and WPBakery builder in my Wordpress website and there have been a bunch of issues loading Featured Images, Post Collections, and Media Galleries with my Publitio images. Am I supposed to be configuring something in my file explorer? Is there some other way to fix these issues? It's beginning to ruin a lot of my pages on my site. Please advise.
Hello,
Please open a support ticket and share as much information of the problem you can (screenshots are welcome too) and we will be happy to help you out.
Regards,
Dragan.
Any server outage? Unable to upload videos
Hi Viktor,
Everything is fine on our side.
Contact support via ticket so we can help you.
I cant use my Flutter plugin. Because plugin is too old and not supported null safety. I cant generate signature key with my flutter for use my api. Please help me (
Hi Saudian,
This is a simple script that will generate an API signature for any Publitio API call via Postman.
let API_KEY = "YOUR API KEY HERE"
let API_SECRET = "YOUR API SECRET HERE"
let rand = String(Math.floor(Math.random() * (99999999 - 10000000 + 1)) + 10000000)
let timestamp = String(Math.floor(Date.now() / 1000))
let signature = timestamp.concat(rand, API_SECRET)
signature = CryptoJS.SHA1(signature).toString()
let query = "?api_key=" + API_KEY + "&api_nonce=" + rand + "&api_signature=" + signature + "&api_timestamp=" + timestamp
postman.setEnvironmentVariable("api_signature", query);
You can add this script to the "Pre-request script" tab in your Postman request,
change the API_KEY and API_SECRET values to the ones on your dashboard api settings.
And now you can make any call with the parameter like so:
https://api.publit.io/v1/files/list
This script will make a fresh API signature every time a request is sent so you will always be authenticated to Publitio API.
Hello, I’d like to activate 4K video and not stop out at 1080, is this possible?
Hi Jonathan,
4k videos are a possibility. If you want you can upload and send us a link to one of the 4K videos. We will see if is it a quick fix to add support for 2K and 4K video formats.
For some reason I uploaded 2 videos and the versions of these videos are not loading. The JPG's are created and says 2 versions available, the MP4 versions do not load and are in 0 Bytes.
Hi Manuel,
If you have a problem with the conversion of versions, you can open a support ticket and our support team will help you.
Can Publitio be used with Elementor Pro?
Hello Mark,
Yes, Publitio works with Elementor Pro.
Will you be considering accepting PayPal payments? It will be more secure option for some of your customers !
Hi,
Currently, we don't support paying via PayPal.
The only way is via card.
Would like to know how long my files /videos will be saved ?
Hi,
As long as you have an active account.
If you reach the monthly limit for Bandwidth usage, Publitio will stop serving content for your account.
When your account is close to 80% of a limit you will receive an email notifying you that the account is close to the limit.
Are there any native metrics that come out of this system that allow us to calculate the percentage completion of a video, or time spent in a file or asset?This would help us in calculating the percentage completion of a course our learners are doing.
Not yet, but will be added as an part of publitio player stats in the future.
I have tried your videos link to play "https://media.publit.io/file/TheT/IMG_2950.mp4"only audio is playing not video on flutter "video player" package.but as i have tried other video links to play on flutter video player it's working fine.here is the link of the package i am using currently "https://pub.dev/packages/video_player"please give feedback faster our project depends on this. Thanks
Hi,
Please open a support ticket so we can check and help you.
Regards
Maja