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Recent questions from F.A.Q
I discovered that if I use a custom thumbnail for the start of a video, instead of all preview thumbnails of the video in the status bar, only the poster thumbnail appears (for the entire duration of the video).It would be wonderful if this bug could be fixed.Thanks!
May I ask you to reach out to our support with a ticket and URLs to the pages where you used Publitio's video player and experiencing these issues?
I am creating a membership site and I want the highest quality video possible I can produce. Publitio seems like a well rounded choice between functionality, speed, price, and support compared with its competitors.In all the reviews I've seen integrating it with Wordpress I've only seen resolution options up to 1080p. So, does Does Publitio support 4k/8k video resolution?
Hi @Luke May I kindly ask you to reach out to our support with a ticket so that our developers can try to help you out?
Hi,I set all my files to private without understanding that is NOT what I wanted.Now, how do I remove the private status of files
Hi @Dean Campbell Simply select a file from the dashboard, navigate to the upper right corner to open edit options of the file. Once you do that, tick 'Set file privacy to Public', which should remove privacy restrictions from the file in question.
In which country on which server is my data stored?
Hi @Jochen Here is our Infrastructure explained and data centers locations listed https://publit.io/community/blog/cdn-by-default-publitio-infrastructure-explained
How to enable HLS from the Python SDK? I need to upload videos programmatically with HLS enabled to stream videos...
Hi @Taufiq, Here is the full SDK documentation https://publit.io/docs/#download-sdks To enable HLS, you can use option_hls=1 or hls=1 parameter.
It's been a month since I was assured that analytics were "in the works" and I'm just checking in on the progress.
Hi @Michael, We are expecting this analytics feature to roll out during 2021. Check out our roadmap here https://trello.com/b/Z28HhZe0/publitio-development-road-map
I'm using your iframe embed code for mp4 video but the video doesn't play on mobile.
The reason that your video is not loading might be that you already spent your bandwidth. But to be sure, please reach out to our support with more details. Thank you
hello , i am new to publito . Can anyone tell how to place ads in my video . i dont know how please help me. Thanks
Hi @dfsf thank you for joining Publit.io.
It's super easy to monetize your videos with Publitio since we support VAST/IMA Ad Tags. To create tags visit https://publit.io/dashboard/adtags/create and to learn more about Video ads and tags, read all about it here https://publit.io/dashboard/adtags/create
If you still have issues with it, let us know.
Hello,I want to stream a live event in HLS format output using OBS or similar software plugin.Does Publitio have this feature?ThanksWellington Ziotto
Hi Wellington,
we do not provide live streaming option with Publitio in that way.
We do not have RTS support @ this moment.
How do I get the video to play in wordpress
May I ask you to reach out to our support with a ticket, so that we can check out what seems to be the problem.