Recent questions from F.A.Q

I want to connect an e-learning website and block video downloads url users. backend nodes js express mongoose frontend react js

BY Hirad Hub 61 1
video nodejs player link encrption
Dragan
Dragan
Nov 27, 2024

Hello Hirad,

You can block video downloads using our HLS and Domain Level Protection features.
More info about these can be found on our blog:
https://publit.io/community/blog/hls-video-streaming-encryption
https://publit.io/community/blog/hls-video-streaming-encryption

and if you are interested you can use Ad Tags to monetize your content:
https://publit.io/community/blog/hls-video-streaming-encryption

If you are using wordpress platform you can use our wordpress plugins to seamlessly connect Publitio and your e-learning Website.

If you have any problems or more questions do not hesitate to open a support ticket.

Regards,
Dragan.

I just wanted to post this in case someone else runs into this issue. If you are utilizing the custom Publit.io's CNAME feature with Cloudflare and run into an issue such as "Error 1101 Doesn't allow Hotlinking" it is because you are proxing the CNAME record. To resolve this issue turn the proxy status to "DNS Only" (AKA orange cloud off, turn it to a gray cloud).

BY Erika 81 1
Dragan
Dragan
Nov 11, 2024

Thank you for sharing a solution to the issue. :)

hello, i would like to create a backup of my file to save them as a security.
Can you tell me the process?

BY benjamin pierre 86 1
file export backup save
Dragan
Dragan
Nov 11, 2024

Please open a support ticket and we will provide you a .zip file with all your files.

for some reason, the "Folder Structure" radio button on the import window is grayed out. How can it turn it on?

ty

BY Anthony Sarno 79 1
folder structure
Dragan
Dragan
Nov 11, 2024

The Folder Structure button will enable once the subfolder for the upload is selected and will currently work only when users drag-and-drop a folder to the uploader.

I have a publitio account where I have stored a large number of files (mostly pdfs).
I am now trying to shift them all to another publitio account of mine.
For that I'm trying to downloaf them all in one go in a zip file so I can upload them in the new account.

I can see the option to share but it seems to only share the links in csv or json format, not the complete files

BY SchoolUniGuide 97 1
publitio files download
Dragan
Dragan
Nov 11, 2024

Please open a support ticket and we will provide you with a backup of your account files.

hi , i am new to here , i saw publitio today and quickly subcribed to premium plan , but still i am confused my api test is not working , i have my api key , token generated and using but not working ,also when i try to upload files using the dashboard it says both file uploaded and something went wrong , the product seems unstable any help please ?

BY Code With Moha 766 1
access something went wrong unauthorized
Dragan
Dragan
Apr 01, 2024

Hello Moha,

We answered you via the ticket. Unauthorized error is shown when wrong keys are used, keys come in pairs: API key and API secret, Both are used within the instance of Publitio SDK.

You can find an example here:
https://publit.io/community/blog/js-image-gallery-with-publitio

and here is the complete code:
https://publit.io/community/blog/js-image-gallery-with-publitio

Make sure your API keys permission is set to your needs.

JS SDK Docs:
https://publit.io/community/blog/js-image-gallery-with-publitio

Regards,
Dragan.

Hi, I accidentally deleted a folder. Is there any way to recover it? Is there a recycle bin or something that I can recover my files?

Thank you!

BY Bei 690 1
recycle bin
Dragan
Dragan
Mar 18, 2024

Hello Bei,

Sadly no soft deletes are still in development pipeline, deleted files can not be retrieved at this point. :(

My Business partner invited me to join him on to his publitio account. He used my correct e-mail address, and when I clicked on joining, I also used my correct e-mail address, but the response was, A different e-mail address was used for the invitation. That, is simply not true. Wwe both used my same e-mail address. so, how do we fix this? My e-mail address is: sinseh@bellsouth.net
Thank you!

BY Artie Vichnis 806 1
Dragan
Dragan
Mar 18, 2024

Hello Artie,

Please open a support ticket for this issue and we will investigate asap.

I have created a folder containing approx 20 files.

I want to email the link to the folder, but I can only see functionality to access the links for individual files.

Is it possible to access the link for the folder, so that the recipient has access to the individual files?

Thank you

Mark Nicholson

BY Mark Nicholson 738 1
Dragan
Dragan
Mar 18, 2024

Hello Mark,

Folder share feature is released, you can find share options under more actions (three dots) when you hover the folder you wish to share.

We are trying to export 13,0000 images from publit.io into the CSV file it provides. But when we try it errors and a bunch of popup messages display stating (something went wrong) where it would usually say it uploaded. The working alternative at the moment is to convert 25 images at a time under the highlight this page option in the files tab. Unfortunately, that would mean we would need to export out of publit.io over 500 times to CSV's instead of just once from the highlight all option. Any ideas on how to fix this issue or efficient alternatives?

BY Finley Nickel 745 2
images error export csv Highlight
seylen
seylen
Nov 24, 2024

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