Recent questions from F.A.Q

I uploaded a video file with sound into my Publitio account, but when I play it back it is silent.
Where and what settings do I activate in order to hear the sound when the video is played?

BY Braam Kruger 0 1
Milica
Milica
Jan 18, 2021

Hi @Braam Kruger sorry to hear that you are experiencing such issues. There should be no sound issues once you upload the video. But may I ask you to share the video URL so that we could check?

How do i able to share multiple folders of images and videos at the same time using only the URL to the respected customers? I couldn't find the option to share the folder, it's showing only the option to share the single file or image!

BY Shankar Sha 0 1
Milica
Milica
Jan 11, 2021

HI @Shankar Sha currently there is no option for folder sharing. Here you can check out our roadmap and features we are working on https://trello.com/b/Z28HhZe0/publitio-development-road-map

I uploaded my video on December 20th but did not set my file as public. Later I set it as public but after clicking on the link I shared before, this file appeared The file '12.29.20.html' doesn't exist

BY ffffff 0 1
Maja
Maja
Jan 04, 2021

Hi,

I suggest contacting our support team and send them the link to that file.
We will check and let you know.

Maja

If I upload a 2mb image to Publitio and then copy its URL to my site, where I'm using Divi theme builder to manage my site design, would this 2mb image upload faster than getting it from my Media Library in WordPress site?

So, I want to understand the traditional way (upload the image from Media Library or the new way (upload it from Publitio) can upload faster?

Would all the images redirected from Publitio slow down my upload speed of my website?

Thanks and regards
Simon Cheng

I'm using Publitio.

BY Simon Cheng 0 1
Milica
Milica
Dec 30, 2020

Hi, @Simon Cheng the benefit of using Publitio over Media Library in WordPress should be a page load time. When you upload the files via Media library, files are hosted on the same server as your website. But if you select Publit.io then your files are hosted on our servers.
Since we have multiple data centers, the file will be loaded from the closest location of the user visiting and requesting the files from your website. In this way, the files will load faster.

Does Publitio use CND?

BY Simon Cheng 0 1
Milica
Milica
Dec 30, 2020

Hi, @Simon Cheng, well, Publit.io is some sort of advanced CDN. Here you can check out our infrastructure explained more in detail https://publit.io/community/blog/cdn-by-default-publitio-infrastructure-explained

Hi! Is it possible to see video watch time stats anywhere? I have a video sales letter hosted through Publitio on my website and wanted to see how it's performing, how much each user watches, when they drop off, etc.

BY Marek Kiczkowiak 0 2
عبدالجليل فارع فارع
عبدالجليل فارع فارع
Mar 21, 2021

نامل من اصدقائ التعاون معي فالبعص استغلو ابحاثي واستحوذو على موقعي

I have a problem with downloadable link expired after 48h.
All the files are public.
I have set my domain level protection enable.

what should i do if i want more than 48h ? any help ?

BY Marthin Zhang 0 1
Maja
Maja
Dec 30, 2020

Hi,

Download URLs depend on access tokens - which expire on 24h
Either use SDK or Plugin to retrieve new Download Urls for each visitor or as your files are public use Url Preview (with .mp4 extension) to serve them without access token.

It would be really helpful to be able to host and share .zip files.

BY Mike Allen 0 2
Nemanja Divjak
Nemanja Divjak
Dec 07, 2020

Yes Zip files will be supported.

4 months ago Feature timeline

I really am looking forward to using videos you host for marketing purposes.

When will analytics be added as a feature so we can tell how to optimize our videos?

For example, knowing when people stop watching, whether they've seen the offer, and etc.

BY Michael 0 1
analytics
Milica
Milica
Dec 02, 2020

Hi @Michael

Thank you for taking interest in the future roadmap of Publit.io :D
Here you can see our next development steps (Analytics included)
https://trello.com/b/Z28HhZe0/publitio-development-road-map
Also, feel free to submit a feature request if you have some in mind via email at support@publit.io

Have your black Friday life time deal ended, can I still buy some codes to stack?

BY dusan 0 1
black friday lifetime deal promotion
Publitio
Publitio
Dec 01, 2020

we have few seats still available, so page will be up for few days till sold out