The Publitio Community

Visit Blog Visit Help

Ask a Question
2 months ago Upload preset widget
By Dragan
2 months ago Video on Demand: What it is and how it works
By Popovic Nevena
3 months ago The Best Free Online Background Remover Tools
By Popovic Nevena
3 months ago Introducing Google Drive Integration and Remote Fi...
By Popovic Nevena
3 months ago What is SVG and What is it Used For?
By Popovic Nevena
3 months ago What is a CDN, how does it work, and why you shoul...
By Popovic Nevena
5 months ago 6 Ways to Easily Transform Media Files
By Popovic Nevena
5 months ago JS image gallery with Publitio
By Dragan
6 months ago Php image gallery with Publitio
By Dragan

I paid $100 for Publitio to upload video files, please tell me why when trying to upload files, I received a message stating I have the free plan and to upgrade. I completed the registration process. I don't see how this beneficial than dropbox. Please let me know the status. Thank you

BY Sharon Pascasio 17 1
Popovic Nevena
Popovic Nevena
Aug 11, 2022

Hi Sharon,

as far as I can see, your account is Premium and you should have the ability to normally use all of the premium features. If you still have issues, please contact our support so they can access your account and see what needs to be fixed.

Thanks

Firstly, I have been using Publitio without a hitch for almost 2 years now and it has been great.

Suddenly recently I have notice that new versions of videos keep automatically getting regenerated, this has caused issues where certain resolutions sometime fail on this regeneration causing obvious playback issues for users on my site. I have my play set to default playback at 480p and unfortunately recent regeneration of some videos at 480p have failed, causeing a play back error for the user, forcing them to switch to 360p or 720p

BY Grant Derridge 18 1
Dragan
Dragan
Aug 11, 2022

Hello,

Are you still having these issues?
If so I will make sure everything regenerates correctly.

When I am trying to use the python sdk to create a file using file_url, I am unable to pass folder-id or anything else along with it ?

BY Ritik Khandelwal 16 1
Dragan
Dragan
Aug 11, 2022

Hello, you can find a working python example in our docs:
https://publit.io/docs/#create-file

Hi, I've been trying to attach subtitles to my video for a couple of days. I keep getting the message "Something went wrong". I've tried this with various videos and different VTT files, to no avail. Please help.

BY MK Lee 17 1
Dragan
Dragan
Aug 11, 2022

Hello, are you still having issues with this?

I have a video on my homepage that is hosted on Publitio.

When I test the performance and speed of my site with gtmetrix.com or pagespeed.web.dev, I get a really bad rating due to the fact that a 10MB video file is being dowloaded on the homepage from Publitio.

I use an iframe to insert the video into the homepage.

I´d like Publitio to show only the thumbnail/static image of the video and serve the video file only after people click on it.

Are there any settings in Publitio that can achieve this?

Thanks.

BY PR 124 1
video GTMETRIX pagespeed lazy loading
obi
obi
Jul 05, 2022

Hi. You can use lazy loading on your end to achieve that right away.
But we're working on additional embed method (thumbnail/static image of the video and serve the video file only after people click on it.). Thanks for letting us know.

What is response when initializing new PublitioApi cant be done beacause of server is down?

BY Dusan 17 1
Dragan
Dragan
Aug 11, 2022

Hello,

You can see all of the Publitio API error responses in our docs:
https://publit.io/docs/#delete-watermark

Also you can track our infrastructure status here:
https://publit.io/docs/#delete-watermark

Regards

I'm working for a client who is really bad at computers. What would be ideal for him would be to copy all the photos for his site to a local folder on his computer. And then, automatically, the files would be synchronized in his publit.io.
Does this sound feasible?

BY guillaume 20 1
files synchronize synchro local automation
Dragan
Dragan
Aug 11, 2022

Hello,

This is currently not possible but we will think about making a feature like this soon,

Thanks!

BY Josef Kraus 17 1
Network Mapping
Dragan
Dragan
Aug 11, 2022

Sorry, not yet possible.

I have tried your videos link to play "https://media.publit.io/file/TheT/IMG_2950.mp4"

only audio is playing not video on flutter "video player" package.

but as i have tried other video links to play on flutter video player it's working fine.

here is the link of the package i am using currently
"https://pub.dev/packages/video_player"

please give feedback faster our project depends on this.

Thanks

BY Gautam Singh Rathor 380 1
video not working Flutter
MajaKisic
MajaKisic
Apr 27, 2022

Hi,

Please open a support ticket so we can check and help you.

Regards

Maja

Hello,

I use Uncode Theme and WPBakery builder in my Wordpress website and there have been a bunch of issues loading Featured Images, Post Collections, and Media Galleries with my Publitio images.

Am I supposed to be configuring something in my file explorer? Is there some other way to fix these issues? It's beginning to ruin a lot of my pages on my site. Please advise.

BY Film Festival Network 360 1
images wordpress blog wpbakery builder featured posts
Dragan
Dragan
Apr 27, 2022

Hello,

Please open a support ticket and share as much information of the problem you can (screenshots are welcome too) and we will be happy to help you out.
Regards,
Dragan.