Recent questions from F.A.Q

i want to secure my training videos on Thrive Theme Apprentice.   Will this work?

BY Anthony Sarno 1235 1
thrivethemes lms
Nemanja Divjak
Nemanja Divjak
Dec 06, 2019

Yes it works, you can always create free account and test it out but you can integrate videos in to theme.

Hello. After using the Publito and the offload plugins, GTMetrix gives my website a really bad score due to Keep Alive not enable, and the CDN not caching the media. How do I fix this?


BY Zesty Marketing 1274 2
Publitio
Publitio
Dec 05, 2020

Keepalive is ON on media.publit.io.
Check your end if using Cloudfront or Cloudflare as cdn/cname and make sure you are passing Keepalive header to media.publit.io

I have the wordpress plugin setup including the cname. Is there a way to have all of the media default to publitio instead of the wp media folder?


BY Paul 1260 2
media
Publitio
Publitio
Jan 10, 2020

Yes, use Publitio Offloading plugin for that

5 years ago file size limit?

I'm trying to upload a 1GB video file, and it fails. Is this because there's a filesize limit?

BY Lishui 1307 1
Cara Betul
Cara Betul
Feb 22, 2022

That's on a paid account right?

Hello, my website https://shipleap.com has a video that works great on safari. The video works fine also on Chrome but the sound is not working. Can you please check? It's under the watch video button at the top of the page.

BY Mike 1241 3
Nemanja Divjak
Nemanja Divjak
Nov 29, 2019

Good to know! :)

Hi Nemanja 

I can't seem to post this as a reply... I tried switching of URL based transformations but when I embed the video it simply displays "the author has turned of URL based transformations" (or something like that). 

I'm not sure what "streamable markers" are or how I can add it? (maybe you can guide me on this)

Here is the URL to a video: https://media.publit.io/file/Graad7Junie/Vraestel2/quuHmkPp.mp4 (it's just an example - for this one file transformations are switched to "on"). I have 100s of videos that I need to upload.

I tried sending a message with the "contact us" form but haven't had a response yet. If you would prefer we continued this conversation there then you can just reply to that message.

Regards

Luandrn

BY Luandrn Jansen van Vuuren 1399 3
video convert transcoding
Publitio
Publitio
Nov 29, 2019

We do not transcode original mp4 files - we only do '-movflags' to the beginning of the file if file is not streamable.

So url of original video in mp4 (without options) will not be transcoded again.

If you enter any options - we will create new video (transcode) using original video as starting point.

5 years ago Folder Transfer

Hello,


Can I Transfer an Existing Folder Inside Another Folder?


Thank You

BY Andrew Whannell 1382 1
Nemanja Divjak
Nemanja Divjak
Nov 27, 2019

Right now no you can move files from folder to folder but you can't move complete folder in to another one, something we can look in to to have an update @ some point

My videos are already heavily compressed in Handbrake.

So when I upload my videos to Publitio they actually get larger in size (about 4x larger).

How can I prevent this from happening?



BY Luandrn Jansen van Vuuren 1489 2
video conversion transcoding
Luandrn Jansen van Vuuren
Luandrn Jansen van Vuuren
Nov 27, 2019

Hi Nemanja

I can't seem to post this as a reply...
I tried switching of Url based transformations but when I embed the video it simply displays "the author has turned of URL based transformations" (or something like that). I'm not sure what "streamable markers" are or how I can add it?
Here is the Url to the video: https://media.publit.io/file/Graad7Junie/Vraestel2/quuHmkPp.mp4
(it's just an example - for this one file transformations are switched to "on").

Is adult content allowed?

BY Antonio Tudor 1675 1
video adult nsfw
Nemanja Divjak
Nemanja Divjak
Nov 29, 2019

We do NOT allow adult content to be hosted.
Our cloud provider does allow Adult hosting but we don't.
Accounts using service for Adult content hosting will be terminated at some point as we really can't control what users upload and we really don't want to be in position to have to watch all of that content in a form of Administration that is not what we wan't to be forced to do.
There is so much factor to determine if that content is legal or illegal so we wan't to keep out of that discussion.
There are so many other providers to provide you this type of service.

Hello, I am using the Publitio plug-in on my website so that the images are uploaded to this server. How do I upload the images that were already loaded in my wordpress to the folder created in publitio?

BY Revolution 1303 1
Publitio
Publitio
Nov 29, 2019

Your media library will sync with Publitio overtime (when each post is views/created/edited)

You can opt sync entire media library right from offloading plugin settings