Frequently asked questions
Ask a Question
Recent questions from F.A.Q
Whenever I try to upload a video, I keep getting the error: Error uploading file: "filename.mp4". Please include file or file_url in your request. These videos are standard mp4 videos, made the same way all of the other videos that I have uploaded were. Is there something that I am doing wrong?
This bug is not fixed... this error continue... please verify urgent. Thanks
"success":false,"code":400,"error":"message":"Please include file or file_url in your request"
How do i set a Publitio image as a wordpress featured image?
Is it available now?
Hi,
I was wondering if there is an option to make the downloadable link expire after 3 downloads?
Thanks!
Where can we set the option for download to expire after some time? Are we able to set the time limit of the download link? I can't seem to find it in my account settings.
Hi how does does this take? https://cl.ly/436b82eaec45
On most cases same time as videos length.
This conversion stats when you open file 1st time in the browser.
You can always send us a link if you are waiting 2 long.
Is there an SDK or way of using the API to allow users/audience to upload video content (via a web page form) to Publitio which associates their personal details (via the form) with the video file?
You have option to use SDK's https://publit.io/docs/#introduction here is more info where you can read.
Now for storing users data that should happen on your side and inside of your database, but you can use publitio in some capacity,
by generating folder for each new user with his username.
So creating folder : yourwbsitename/myuser1/myuser1profile.png
Reach us via chat support button on the left side if you need help.
I got the CloudFront CDN set up and working but I can't save the settings on the publitio site, getting the following error: Error 422: Verification failed. Please create CNAME Record for 'cdn.vapefuse.com' pointing to 'media.publit.io.' Could you please let me know how I can fix this. Thank you in advance.
I have just checked https://cdn.vapefuse.com it's working
We manually enabled it also in your account no need to do anything else.
I would like to have 2 domains protected but I don't seem to be able to do so. I have added both in the settings but the second one isn't working. The video says it can't be used on this domain.
Please advise.
Only the first domain is working. I have added another domain on another row and it's not seeing it. Please advise as I have a course for sale that now has no videos.
Hi, kindly is it possible to do a video blog / page using Publitio, I want to be able to upload all video to Publitio and share them on wordpress page as Video grid.
Is it possible to achieve that?
That's great thank you a lot :)
There is a setting under the media file but it seems to do nothing.
I am facing the same issue here
Hi,
I was wondering when I embed a video to my blog what code can I add to it so that Google doesn't index my video?
Thanks!
Hi @MD we are working on some sort of a feature for indexation ban on any media file type. In the meantime, you can always set domain-level protection and Google will not be able to crawl and index that particular file. So, if you set CNAME for media files, you can set crawling, indexing of media files through your robots.txt directive. Learn more about CNAME setup here https://publit.io/community/blog/custom-cname-cdn-for-media-files-urls-at-publitio