Recent questions from F.A.Q

5 years ago You Tube Video

Hi

I'm using publitio for videos on my website, to keep everything consistant can I use this player for youtube video?

Thanks

BK

BY Bhupinder 1164 4
Ed Ferrigan
Ed Ferrigan
Oct 10, 2019

YouTube host videos just like Publitio. You choose a host to store your videos.

I have a very short mp3 file that I've uploaded, but it is currently over 200k and it really needs to be less than 50k as it is only 6 seconds long. I figure it is probably in 256kbps format. How can I convert it to 32kbps or 64kbps using Publitio? I can do it in my normal audio editor, but wondered if I could save me having to do that.

BY Paul Smithson 1301 1
Milica
Milica
Nov 30, 2020

Hi @Paul Smithson Have you tried to create a new version of your audio file? A different version of the same file might be 'slimer' in terms of size. After you uploaded your file to Publit.io, open the file and hit 'Create Version' here you can convert your original file to some other formats like mp3, wav, ogg. Also, changing the quality of the file version can decrease the file size.

5 years ago MKV support

Trying out video uploads before getting it on AS. The MKV which I uploaded can't seem to play. When I uploaded a different video in MP4, that has no issues.

BY Danny 1190 2
convert mkv
Danny
Danny
Oct 04, 2019

Hey Nemanja, file link here; https://media.publit.io/file/Mz5h1oLP.mp4

When attempting to convert a URL from a .pdf to .jpg | .jpeg | .png I get the message "File Version Creation Failed" 


The original file that I'm attempting to convert was created over two weeks ago.

BY Stephen O'Bryan 1291 1
Nemanja Divjak
Nemanja Divjak
Oct 02, 2019

Can you share link and what you tried to get ?

How do we add users?

BY James McGlade 1258 2
Peter Callender
Peter Callender
Jul 07, 2020

Hi Nemanja.

Has team access been added yet please?

I'm facing this error while trying to upload .ico files. Error uploading file filename.ico: Only images, videos and audio files are supported. Can i not upload .ico files ?

BY Ron Passaro 1404 2
format ico extension
Nemanja Divjak
Nemanja Divjak
Sep 30, 2019

Documents: pdf

Am I able to store zip files containing goodnotes files, for my clients to purchase?

BY sara 1103 3
Saraguevara
Saraguevara
May 10, 2021

Como publica tu

Email? Facebook? Some secret portal I don't know about?

I posted a question 4 days ago and still have no answer. What am I missing out on?

BY Rebecca Michi 1160 1
Nemanja Divjak
Nemanja Divjak
Sep 27, 2019

Website chat we respond almost instantly if you hit us during the day
You have chat icon on the left side of the Publitio dahsboard that is direct contact to us and we respond in few minutes if you find us during the day if not then we respond as soon as we are online. Also sending message via Facebook page goes directly to us also so we respond on them to. We had over 1000 chat support discussions in last 3 weeks :)

I made this mp4 in Publitio but it wont play on iPhone.  I sent link in an email but if I click the link in iPhone it won't play.  It only plays if I click on Desktop.  

Am I doing something wrong? 

https://media.publit.io/file/h_480/BugScreenCasts/screencast-bpconcjcammlapcogcnnelfmaeghhagj-2019.08.17-17_34_55.mp4

BY Luis 1319 3
Green Cha Studios
Green Cha Studios
May 04, 2022

I am also experiencing this issue with my content. How was this resolved?

5 years ago Search Bar

Hi,

I'm not sure but I thought I saw a section about trimming a video. You can do that in Publit.io. I don't see a search bar anywhere, where I can look this stuff up. Sorry to bother you but do you think you could eventually add a search bar to the FAQ and to the blog.

Thanks!


BY MD 1154 3
Publitio
Publitio
Dec 22, 2019

there is a search now at dashboard area https://publit.io/dashboard