Frequently asked questions
Ask a Question
Recent questions from F.A.Q
I cant use my Flutter plugin. Because plugin is too old and not supported null safety. I cant generate signature key with my flutter for use my api. Please help me (
Hi Saudian,
This is a simple script that will generate an API signature for any Publitio API call via Postman.
let API_KEY = "YOUR API KEY HERE"
let API_SECRET = "YOUR API SECRET HERE"
let rand = String(Math.floor(Math.random() * (99999999 - 10000000 + 1)) + 10000000)
let timestamp = String(Math.floor(Date.now() / 1000))
let signature = timestamp.concat(rand, API_SECRET)
signature = CryptoJS.SHA1(signature).toString()
let query = "?api_key=" + API_KEY + "&api_nonce=" + rand + "&api_signature=" + signature + "&api_timestamp=" + timestamp
postman.setEnvironmentVariable("api_signature", query);
You can add this script to the "Pre-request script" tab in your Postman request,
change the API_KEY and API_SECRET values to the ones on your dashboard api settings.
And now you can make any call with the parameter like so:
https://api.publit.io/v1/files/list
This script will make a fresh API signature every time a request is sent so you will always be authenticated to Publitio API.
Hello, I’d like to activate 4K video and not stop out at 1080, is this possible?
Hi Jonathan,
4k videos are a possibility. If you want you can upload and send us a link to one of the 4K videos. We will see if is it a quick fix to add support for 2K and 4K video formats.
For some reason I uploaded 2 videos and the versions of these videos are not loading. The JPG's are created and says 2 versions available, the MP4 versions do not load and are in 0 Bytes.
Hi Manuel,
If you have a problem with the conversion of versions, you can open a support ticket and our support team will help you.
Can Publitio be used with Elementor Pro?
Hello Mark,
Yes, Publitio works with Elementor Pro.
Will you be considering accepting PayPal payments? It will be more secure option for some of your customers !
Ditto. I'd like this too.
Would like to know how long my files /videos will be saved ?
Hi,
As long as you have an active account.
If you reach the monthly limit for Bandwidth usage, Publitio will stop serving content for your account.
When your account is close to 80% of a limit you will receive an email notifying you that the account is close to the limit.
Are there any native metrics that come out of this system that allow us to calculate the percentage completion of a video, or time spent in a file or asset?This would help us in calculating the percentage completion of a course our learners are doing.
Not yet, but will be added as an part of publitio player stats in the future.
We are having to move away from Vimeo after discovering that it is banned/restricted in Indonesia.Are there any geographies where Publitio docs/videos cannot be served?Thanks.
Not that we are aware off. Some people reported issues with China Great Firewall, and some countries like Egypt have their own countries firewall in place. You can test different servers bellow :
https://media-us.publit.io/file/tummy.mp4 United States East(New York) data center
https://media-us.publit.io/file/tummy.mp4 United States West (Oregon) data center
https://media-us.publit.io/file/tummy.mp4 Europe East (Sweeden) data center
https://media-us.publit.io/file/tummy.mp4 Europe West (London) data center
https://media-us.publit.io/file/tummy.mp4 Asia East (Singapore) data center
https://media-us.publit.io/file/tummy.mp4 Asia West (India) data center
If server is accessible for specific country it will work for the end visitors also.
Hi, do I have to create videos with subtitles or does Publitio support SRT files?
we will add subtitles support for the publitio player in next update
Any server outage? Unable to upload videos
Hi Viktor,
Everything is fine on our side.
Contact support via ticket so we can help you.