Recent questions from F.A.Q

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BY LEWISFITNESSPT 2515 1
Milica
Milica
May 09, 2021

Yes, you can. Check out this post at our support center https://support.publit.io/hc/en-us/articles/360007787297-How-to-trim-videos-audios-

How do I get the video to play in wordpress

BY Tony Tydeman 2889 3
Remarketing Digital
Remarketing Digital
Oct 08, 2021

I am trying to use it with WordPress and Elementor but it’s not working also. The video doesn’t play

I am creating a membership site and I want the highest quality video possible I can produce. Publitio seems like a well rounded choice between functionality, speed, price, and support compared with its competitors.

In all the reviews I've seen integrating it with Wordpress I've only seen resolution options up to 1080p. So, does Does Publitio support 4k/8k video resolution?

BY Luke 2609 1
video resolution
Milica
Milica
Mar 04, 2021

Hi @Luke May I kindly ask you to reach out to our support with a ticket so that our developers can try to help you out?

Hi,

I set all my files to private without understanding that is NOT what I wanted.

Now, how do I remove the private status of files

BY Dean Campbell 2570 1
Milica
Milica
Mar 01, 2021

Hi @Dean Campbell Simply select a file from the dashboard, navigate to the upper right corner to open edit options of the file. Once you do that, tick 'Set file privacy to Public', which should remove privacy restrictions from the file in question.

5 years ago Server location

In which country on which server is my data stored?

BY Jochen 3095 2
country server location
mandre
mandre
Mar 03, 2026

wow niceee

How to enable HLS from the Python SDK? I need to upload videos programmatically with HLS enabled to stream videos...

BY Taufiq 2749 1
python HLS
Milica
Milica
Feb 15, 2021

Hi @Taufiq, Here is the full SDK documentation https://publit.io/docs/#download-sdks To enable HLS, you can use option_hls=1 or hls=1 parameter.

It's been a month since I was assured that analytics were "in the works" and I'm just checking in on the progress.

BY Michael 2511 1
video analytics engagement graph
Milica
Milica
Feb 15, 2021

Hi @Michael, We are expecting this analytics feature to roll out during 2021. Check out our roadmap here https://trello.com/b/Z28HhZe0/publitio-development-road-map

I'm using your iframe embed code for mp4 video but the video doesn't play on mobile.

BY Sandy Meier 2720 2
Milica
Milica
Feb 09, 2021

The reason that your video is not loading might be that you already spent your bandwidth. But to be sure, please reach out to our support with more details. Thank you

Hello,

I'm using the Pro theme from Theme.co - they have their own builder and it provides for a video embed link for a background video.

What is the best link to use for a video file? I was hoping that I could embed a single link and your platform would figureout what bandwidth version would be best to serve.

As far as I can tell, I have to pick oneversion manually and use a single link for my videos for this purpose.

Is there a better option?

BY Kyle 2301 1
MajaKisic
MajaKisic
Jun 29, 2021

Hi,

Do you use our WP Plugin? https://support.publit.io/hc/en-us/articles/360014119098-What-is-Publitio-Wordpress-Plugin-
I suggest embedding via iframe.

Regards

Maja

Hi,

Im finding that a product video we made - embeded on a website blog using the publit.io player seems to make the playback of camera pans jump which is not present when watching the the same video on facebook or the original.

Can you tell me how to ensure the same performance when playing from publi.io as embeds into a website. Or where to start if its a troubleshooting error. Changing the resolution doesnt seem to make a difference.

Thanks
Marc

BY Narrative AV 2479 1
playback embeds
Publit.io
Publit.io
Jan 26, 2021

can you give us sample page with embed to see what is happening ?

did you use iframe code for embedding ?

maybe to open support ticket and to send us some screenshot to see what is happening on your end