Recent questions from F.A.Q

It's been a month since I was assured that analytics were "in the works" and I'm just checking in on the progress.

BY Michael 1447 1
video analytics engagement graph
Milica
Milica
Feb 15, 2021

Hi @Michael, We are expecting this analytics feature to roll out during 2021. Check out our roadmap here https://trello.com/b/Z28HhZe0/publitio-development-road-map

I'm using your iframe embed code for mp4 video but the video doesn't play on mobile.

BY Sandy Meier 1586 2
Milica
Milica
Feb 09, 2021

The reason that your video is not loading might be that you already spent your bandwidth. But to be sure, please reach out to our support with more details. Thank you

Hello,

I'm using the Pro theme from Theme.co - they have their own builder and it provides for a video embed link for a background video.

What is the best link to use for a video file? I was hoping that I could embed a single link and your platform would figureout what bandwidth version would be best to serve.

As far as I can tell, I have to pick oneversion manually and use a single link for my videos for this purpose.

Is there a better option?

BY Kyle 1320 1
MajaKisic
MajaKisic
Jun 29, 2021

Hi,

Do you use our WP Plugin? https://support.publit.io/hc/en-us/articles/360014119098-What-is-Publitio-Wordpress-Plugin-
I suggest embedding via iframe.

Regards

Maja

Hi,

Im finding that a product video we made - embeded on a website blog using the publit.io player seems to make the playback of camera pans jump which is not present when watching the the same video on facebook or the original.

Can you tell me how to ensure the same performance when playing from publi.io as embeds into a website. Or where to start if its a troubleshooting error. Changing the resolution doesnt seem to make a difference.

Thanks
Marc

BY Narrative AV 1388 1
playback embeds
Publitio
Publitio
Jan 26, 2021

can you give us sample page with embed to see what is happening ?

did you use iframe code for embedding ?

maybe to open support ticket and to send us some screenshot to see what is happening on your end

hello , i am new to publito . Can anyone tell how to place ads in my video . i dont know how please help me. Thanks

BY dfsf 1583 1
help ads new
Milica
Milica
Jan 22, 2021

Hi @dfsf thank you for joining Publit.io.
It's super easy to monetize your videos with Publitio since we support VAST/IMA Ad Tags. To create tags visit https://publit.io/dashboard/adtags/create and to learn more about Video ads and tags, read all about it here https://publit.io/dashboard/adtags/create
If you still have issues with it, let us know.

Hello,
I want to stream a live event in HLS format output using OBS or similar software plugin.
Does Publitio have this feature?
Thanks
Wellington Ziotto

BY Wellington Ziotto 1707 1
Nemanja Divjak
Nemanja Divjak
Jan 18, 2021

Hi Wellington,

we do not provide live streaming option with Publitio in that way.
We do not have RTS support @ this moment.

I uploaded a video file with sound into my Publitio account, but when I play it back it is silent.
Where and what settings do I activate in order to hear the sound when the video is played?

BY Braam Kruger 1276 1
Milica
Milica
Jan 18, 2021

Hi @Braam Kruger sorry to hear that you are experiencing such issues. There should be no sound issues once you upload the video. But may I ask you to share the video URL so that we could check?

How do i able to share multiple folders of images and videos at the same time using only the URL to the respected customers? I couldn't find the option to share the folder, it's showing only the option to share the single file or image!

BY Shankar Sha 1458 1
Milica
Milica
Jan 11, 2021

HI @Shankar Sha currently there is no option for folder sharing. Here you can check out our roadmap and features we are working on https://trello.com/b/Z28HhZe0/publitio-development-road-map

I uploaded my video on December 20th but did not set my file as public. Later I set it as public but after clicking on the link I shared before, this file appeared The file '12.29.20.html' doesn't exist

BY ffffff 1429 1
MajaKisic
MajaKisic
Jan 04, 2021

Hi,

I suggest contacting our support team and send them the link to that file.
We will check and let you know.

Maja

If I upload a 2mb image to Publitio and then copy its URL to my site, where I'm using Divi theme builder to manage my site design, would this 2mb image upload faster than getting it from my Media Library in WordPress site?

So, I want to understand the traditional way (upload the image from Media Library or the new way (upload it from Publitio) can upload faster?

Would all the images redirected from Publitio slow down my upload speed of my website?

Thanks and regards
Simon Cheng

I'm using Publitio.

BY Simon Cheng 1421 1
Milica
Milica
Dec 30, 2020

Hi, @Simon Cheng the benefit of using Publitio over Media Library in WordPress should be a page load time. When you upload the files via Media library, files are hosted on the same server as your website. But if you select Publit.io then your files are hosted on our servers.
Since we have multiple data centers, the file will be loaded from the closest location of the user visiting and requesting the files from your website. In this way, the files will load faster.