Recent questions from F.A.Q

Hi,


will the moving of a video into a new folder change the url of the video?

thx,
Mark

BY Mark Bose 1121 1
MajaKisic
MajaKisic
Dec 01, 2020

Changing the file folder will change the file URL structure, so you need to update URLs on your pages if you have hard-coded them.

Is there a way to add a thumbnail to a video like in for example Vimeo or Facebook/Youtube. Either by uploading a thumbnail or choosing which frame to show as a thumbnail?

BY Maria L 1318 4
Planmc2
Planmc2
Aug 08, 2020

it would be nice to post the solution here

I uploaded some PDF files on 1/8 and shared the links to them in multiple places. A partner found a couple of corrections, so I've updated the file and want to replace the old file with the new version without changing the download links I have already used.

Thanks

J

BY MamaRed Knight 1306 2
MamaRed Knight
MamaRed Knight
Jan 10, 2020

Hi Nemanja...thanks for the response. I actually used the download link instead for this particular set of files. Will the delete/re-upload option still work?

Does Publitio support 360 images/video's?

BY aski 1187 3
Manu Delgoffe
Manu Delgoffe
Nov 25, 2020

Have the same need and think about taking vimeo pro account to host my 360 video.
As i have a publit.io LTD, i am not that happy with this...

Hello,

Please advise when we will be able to upload docs and zip files to Publitio.

We would like to serve downloadable files from Marketing Campaigns which include Microsoft Word, Excel, PPT, Zip and PDFs. 

We acknowledge that PDF is already working.

Also, please confirm if you have a public roadmap for monitoring updates.

Thank you!

BY Encompass Operations 1350 8
Wonk
Wonk
May 21, 2023

…..aaaaaaaaand still waiting for *.zip / compressed file support…. Does not even appear on the roadmap now…. Been something like five years in the queue, maybe? I can still dream about it.

Hi there, I'm sorry if my presale question has been answered elsewhere, but I'm wondering if Publitio could replace Wistia in terms of
-hosting video
-getting analytic reports about the number of views, etc...
-customizable player
I guess Publitio can store our videos and stream them in any website when requested, am I right?
Thanks in advance!
Great Job!

BY Jandru Ruiz 2096 1
Nemanja Divjak
Nemanja Divjak
Jan 08, 2020

Hey Jandru,

In some way yes publitio provides a way for you to store, process and deliver videos (also embed) in to your websites.
So yes we do host videos, we offer customisable player to some degree, and for analytics we are working on bringing them to the platform right now we have just basic view count.
So yes you can use publitio to stream videos that is the idea of service.

Hi. I dont quite understand what the best way for embedding a video that is hosted on publitio would be. Do I just copy the url directly from the media library? Would that be the best way to have the best loading time?

I did that using the Elementor video widget and the loading time is quite slow (especially on mobile).

BY Karsten 1888 1
wordpress elementor embedding
Nemanja Divjak
Nemanja Divjak
Jan 08, 2020

Hi Karsten,

you can use Ifram it's same as the one you would get from Youtube but if Elementor you are using does not allow custom code you can direct link to file on Publitio.
Also you could use Publitio offloading plugin for videos and have them uploaded inside of wordpress and then linked automatically.
https://publit.io/community/blog/wordpress-offloading-with-publitio
Check the video

Hello,

We've set the DNS settings for our custom domain (files.encompass.digital) to point to media.publit.io.

However, we are encountering an error which says "Enter Valid Name (ID) and URL for CNAME".

Please confirm if the ".digital" domain name can be added in Publitio.

Thanks and looking forward to your reply.

BY Encompass Operations 1141 1
Publitio
Publitio
Jan 08, 2020

ID of cname needs to be unique on all account level - choose something like digitalEncomass or digital123

5 years ago Wordpress issue

When wanting to add a publitio hosted media within a gutenberg block, I systematically get the following message :

The page has expired due to inactivity.

Please refresh and try again.


I am however connected to your site and I have the correct API key and secret configured in the Wordpress plugin interface.


Any suggestions on how to correct?


With many thanks,

John


BY John Higham 1198 2
Publitio
Publitio
Jan 10, 2020

problem seams to be caused by Safari browser not allowing session/cookies to be set via iframe (which our plugin use).
Looks like we have found a workaround, plugin will ask you to go to publit.io and to login there directly if on Safari browser. After that just refresh/reopen publitio media library within wordpress. Let us know if encounter same error again

5 years ago pdf

How do i add a pdf to my blog

BY Peter Van den Wittenboer 1231 1
Peter Van den Wittenboer
Peter Van den Wittenboer
Jan 04, 2020

I want to add/embed a small downloadable thumbnail from a offloaded pdf file